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Help and FAQs

About Awesome Seating

What are your business hours?
Our website is open for business 24 hours a day, 7 days a week, 365 days a year.
How can I contact Awesome Seating?
AwesomeSeating.com call center is open every day from 7 am to 1 am (Eastern Time) and can be reached by calling (866) 298-7659. Our customer service representatives will be happy to assist you with placing a new order or answer questions to a previous order.
Where can I review your site's Terms and Policies?
The AwesomeSeating.com Terms and Policies: Terms And Policies
How can I become an affiliate of your site?
The AwesomeSeating.com affiliate program information is listed on our affiliate section: Affiliates
 

Buying and Selling Tickets

Where do you get your tickets?
AwesomeSeating.com is one of the largest suppliers of tickets online, we have a network of over 7million tickets to 60,000 events worldwide in our inventory.
Are these tickets real?
AwesomeSeating.com offers a 100% money back guarantee for all orders placed. We are members of the Better Business Bureau and McAfee Secure. We have been selling tickets online for over 9 years.
Why can't I purchase a single ticket?
If our system does not allow you to purchase a single ticket, it is due to the fact that our supplier will not sell a “single” ticket.
Are these seats together?
All tickets listed on AwesomeSeating.com are together unless otherwise noted in the notes of the order.
How can I get tickets for events happening today?
Select the deliver method, "Short Term Special Delivery" on the order page. Once the order is submitted our local supplier will either email, will call or hand deliver the tickets at the venue.
What is your return and refund policy?
If the event is canceled the supplier who handled your order will issue a refund. All orders are 100% guaranteed.
How can I track my order?
A confirmation email was sent out following your order which supplied an “Order Id” number. You can confirm your order by going tomytickettrackeror calling (866) 298-7659 to speak with a customer service representative.